Data Collection and Error Reporting Page

Location: Server Options Window

The Data Collection page contains options for reporting adTempus usage information to Arcana Development.

Anonymous usage information

Check this option to allow adTempus to report information about what features are being used in adTempus. This information helps us understand how customers are using the software. The information is collected and reported anonymously. It does not include any information from your adTempus data, just counts of the number of times you use particular features.

Note: This option controls feature usage reporting on the adTempus server. Feature usage reporting for the adTempus Console is configured separately for each user, through the Console Options window.

Diagnostic logs

Check this option to allow adTempus to automatically send log files from the adTempus server to Arcana Development when errors are detected.

adTempus writes to the diagnostic logs (found in the "logs" subdirectory under the adTempus program directory) when unexpected problems occur within adTempus. These problems may be due to programming errors or to unexpected scenarios or environmental conditions. In some cases these problems may result in an error message being reported to you in the Alerts view or the Job Log. Sending these logs to Arcana Development helps us to proactively identify problems in adTempus.

While the diagnostic logs will never contain passwords stored in Credential Profiles in adTempus, they may contain other information that is not anonymous, such as command-line parameters, computer names, IP addresses, e-mail addresses, program names, etc.

The log files are compressed and encrypted before being transmitted to Arcana Development, and are treated as confidential information once they are received.

If you prefer not to use automatic submission, you can submit diagnostic logs manually using the Send error logs command on the Help menu, after reviewing the contents of the log files for sensitive information. adTempus will log an Alert when it detects that errors have been recorded, prompting you to send submit the logs.

Error Notifications

The Configure alert notifications button opens the Alert Notification Configuration Window, where you can configure adTempus to send notification problems when adTempus encounters errors or operational problems.