Notification Address Properties
The Notification Address Properties window defines the properties for an e-mail or other notification address for a Notification Recipient. Each recipient may have any number of addresses.
For example, a person may have an e-mail address that goes to her mailbox on the company mail system, and another address for sending messages to her text pager.
For each address, you can use the Severity and Schedule settings to determine the conditions under which messages will be sent to the address.
Property Pages
Address
The Address page defines the general properties for the address.
Address Type and Address
Select the type of address, and specify the address. The following address types are supported:
Address Type | Description | Recipient Format |
SMTP Notification | The recipient is notified using SMTP e-mail messages. Before you use SMTP recipients you must configure SMTP notification. | Specify a valid SMTP e-mail address, e.g., [email protected]. |
SMS Notification Using Network Gateway | The message is sent to a mobile device using SMS messaging. |
Specify the ID of the device to send the message to. Generally this is the device's telephone number. Depending on your service provider, you may need either the 10-digit or 7-digit telephone number. See the SMS messaging topic for more information. |
Jabber Instant Messenger | The message is sent using the Jabber instant messaging protocol. | Specify the Jabber ID or e-mail address of the recipient, e.g., "[email protected]. |
Connection
Choose Any Available Connection to have adTempus try all available service providers until it finds one that can deliver the message to this address.
Choose Use This Connection to have adTempus use a specific provider for this address.
For an SMS address, you may need to use a specific connection if you are delivering through the carrier's SMS gateway. If you are using a third-party gateway, you can generally allow adTempus to select any available connection.
For an Instant Messaging address type, you must select the service provider that will be used to deliver the message. If no service provider has been defined, you will need to create one through the Notification Setup Window.
Limit messages to
Check this option to limit the length of messages sent to this address. For example, if your text pager has a 300-character limit, you can specify that limit here.
When this option is checked, adTempus will not include any attachments on messages sent to this address.
If you are sending notification to a pager or other SMS device, the maximum message length accepted by the carrier is defined in the Service Provider Properties. The Service Provider Properties also include an option to have adTempus automatically split longer messages into multiple messages so that the entire message can be delivered to you.
In some cases, though, you may not want the full message sent. For example, if you pay for each page or character sent, you may not want a 10-part message delivered to you in its entirety. You can therefore limit the total number of characters that will be sent, which will also limit the number of pages.
The various options work together as follows:
Auto-split option set for service provider? | Message limit specified for address? | Result |
Yes | Yes | The message text is first truncated to the limit specified for the address. It is then split into as many messages as necessary to keep each message within the limit specified for the provider. |
Yes | No | The message text is split into as many messages as necessary to keep each message within the limit specified for the provider. |
No | Yes | The message text is first truncated to the limit specified for the address. If the limit specified for the provider is less, the message is further truncated to stay within that limit. |
No | No | The message text is truncated to the limit specified for the service provider. |
Use this option to specify the severity conditions that a notification message must meet in order to be sent to this address.
Schedule
The Schedule page allows you to define a schedule that determines when this address will be used. For example, you may want messages sent to your pager only during certain hours.
Override schedule when severity is...
Check this option to override the schedule for messages that meet certain criteria. For example, you may want to receive notification messages on your pager only between 9 AM and 5 PM, except if the message has a severity of 9.
Schedule
Specify as many criteria as necessary. When a notification message is sent to the recipient, adTempus compares the current time to the criteria, and uses an address only if at least one "include" criterion is met and no "exclude" criteria are met.